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IDENTIFICATION SERVICEServices listed below may serve minors directly or may require applicants to be at least 18 years old. If you do not find the service you need below, please consider calling the agency closest to your needs to inquire about referrals.
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Central Outreach and Advocacy Center
Mon-Thurs 9:00 aM-12:30 pM
This agency assists with obtaining identification (birth certificates, GA ID card). Additional services include Food Stamp applications and renewals, housing assistance, and specialized information and referrals for the homeless.
Eligibility - ages 18+ only
Costs - None
Steps
Eligibility - ages 18+ only
Costs - None
Steps
- Identification Services
- Mon-Thurs
- No documents required to bring
- Food Stamp Assistance
- Tues & Thurs
- Must bring any Photo ID
- Housing Assistance
- 1st & 3rd Thurs of each month
- Homeless Verification Letters
- Can be done at the door. Don’t require you to see a case manager
ADDRESS |
INFO404-659-7119
https://centraloac.org |
SOCIALInstagram: centraloac
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Crossroads Community Ministries
Mon-Fri 9:30 am-1:30 pm
This agency provides assistance with obtaining identification documents
Eligibility - ages 18+, minors MUST be accompanied by a parent or legal guardian to receive other services here
Costs - None
Steps
Eligibility - ages 18+, minors MUST be accompanied by a parent or legal guardian to receive other services here
Costs - None
Steps
- Birth Certificate and ID services 18+ only (through the Renewal Program)
- Bring your birth certificate, or social security card, or voter registration card
- Go through an orientation with a case manager. They will help you apply for identification services.
- Subsequently this will allow you to receive an ID voucher once the certificate comes in.
ADDRESS420 Courtland St NE, Atlanta, GA, 30308
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INFO404-873-7650 main
678-732-3158 for ID services https://crossroadsatlanta.org/programs/ |
Lost n Found Youth
Mon-Fri 10:00 am-6:00 pm
This agency provides assistance for lost or stolen birth certificates and driver’s licenses.
Eligibility - ages 18-25 only
Costs - None
Steps
Additional Services - This agency provides several other services such as counseling, referrals, hygiene supplies, showers, washers and dryers (to do laundry), etc. Call for more details!
Eligibility - ages 18-25 only
Costs - None
Steps
- Need to bring your birth certificate and a Homeless Verification Letter. Homeless verification letters can be completed on-site if you don’t have one.
- You’ll meet with a case manager or will schedule an appointment to meet with one. They will help you receive a voucher for the IDs, or they can financially assist you with paying for them.
- Afterwards, you’ll be sent to Crossroads Community Center, Chris 180, or the GA Department of Motor Vehicles to complete the process.
Additional Services - This agency provides several other services such as counseling, referrals, hygiene supplies, showers, washers and dryers (to do laundry), etc. Call for more details!
ADDRESS2585 Chantilly Dr. NE Atlanta, GA 30324
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INFO678-856-7824
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Midtown Assistance Center
Mon-Fri 10:00 am-12:00 pm
This agency provides assistance with obtaining a Georgia ID.
Eligibility - all ages, minors MUST be accompanied by a legal guardian
Costs - State ID costs are covered by the voucher. If you want a driver’s license, the GA Department of Driver’s Services will charge you.
Steps
Eligibility - all ages, minors MUST be accompanied by a legal guardian
Costs - State ID costs are covered by the voucher. If you want a driver’s license, the GA Department of Driver’s Services will charge you.
Steps
- Services provided by APPOINTMENT ONLY. Schedule appointments online.
- To receive assistance, you must bring required documents such as your birth certificate, social security card, proof of residence, etc. A complete list of required documents can be found at this link here.
Additional services include:
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Financial Assistance (in 10 zip codes)
- Rent payments (eviction protection) - Utility bills (disconnection prevention) |
Non-Financial Assistance
- Food/groceries (limited to zip codes) - MARTA cards for employment - New Worker Support (required clothes/shoes for jobs) - Hygiene Kits |
ADDRESS613 Spring St NW, Atlanta, GA 30308
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INFO |
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Housing |
Atlanta Mission Restoration House
Mon-Fri 10:00 am-12:00 pm
Atlanta Mission Restoration House provides emergency shelter for women and children. Based on availability, women and children at this location will receive overnight shelter, meals, resource referrals, and medical care.
Eligibility - Must be over the age of 18, unless accompanied by a mother or legal guardian. Some additional eligibility requirements for admission here are as follows:
Steps
Additional Services - Atlanta Mission Restoration house offers classes within Atlanta Mission such as Make Progress and @Work programs. They also offer referrals to external resources to best meet your needs.
Eligibility - Must be over the age of 18, unless accompanied by a mother or legal guardian. Some additional eligibility requirements for admission here are as follows:
- Agree to abide by all guidelines and fully participate in all program activities
- Be fully detoxified within at least 72 hours since last use of drugs or 24 hours since last use of alcohol
- Be mentally and physically able to exercise proper personal hygiene and self-care, perform task assignments, and participate in all program functions within a non-medical, non-psychiatric facility
- Two-bag maximum of personal belongings for each adult, 1 additional bag per child
- Clients must fully be able to participate in services. Therefore, clients that are working or in school are not eligible for a bed at this time
Steps
- Restoration House will have client intake screenings in-person on Mondays-Fridays from 8:30 am – 10:30 am. All clients will be pre-screened for eligibility.
- You are expected to participate in testing for COVID-19 and tuberculosis while here. This testing is provided free of charge by community partners, and testing will either take place onsite or you will be transported by staff to a community partner offsite on your scheduled testing day
- Once you receive a bed at Restoration House, you will have the opportunity to receive 30 days of services to help you with basic needs. Services include overnight shelter, meals, showers, clothing, and laundry.
- Call the number listed above or visit the website for any specific questions and more information!
Additional Services - Atlanta Mission Restoration house offers classes within Atlanta Mission such as Make Progress and @Work programs. They also offer referrals to external resources to best meet your needs.
ADDRESS655 Ethel St. NW, Atlanta, GA, 30318
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INFO404-588-4007 https://atlantamission.org/restoration-house/#admission
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Salvation Army of Metro Atlanta
The Salvation Army provides housing for families in the city of Atlanta (and surrounding areas) through two programs. The Family Emergency Program is a 60-day program that assists families experiencing homelessness. The SEP Family Program is a 90-day fee-based program that also assists families experiencing homelessness, and has a few specific qualifications.
Eligibility
Steps
○ Phone: 404-486-2730 |Email: takita.edwards@uss.salvationarmy.org
Timeline - This will vary depending on what family space is available at the center
Additional Service - This location also provides several other services such as parenting classes, assistance with mainstream benefits (Food Stamps, WIC, etc.) assistance with childcare applications, toiletries, tutoring for children, and more.
Eligibility
- For the Family Emergency Program, you MUST have one or more children to enter the program. Besides this, there are no specific qualifications
- For the SEP Family Program, the qualifications are as follows:
- Income and provide proof of income (employment, SSI, etc.)
- If working provide a work schedule
- Provide weekly or biweekly check stubs
- Have a savings account
Steps
- Please contact Takita Edwards for Salvation Army Family Programs assistance. DO NOT visit the center for a walk-in.
○ Phone: 404-486-2730 |Email: takita.edwards@uss.salvationarmy.org
Timeline - This will vary depending on what family space is available at the center
Additional Service - This location also provides several other services such as parenting classes, assistance with mainstream benefits (Food Stamps, WIC, etc.) assistance with childcare applications, toiletries, tutoring for children, and more.
ADDRESS469 Marietta St Atlanta, GA 30313
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INFO404-486-2900 main
https://southernusa.salvationarmy.org/uss/provide-shelter |
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Food & Clothing |
Abraham’s House - Food
*Hot Meal Every Wednesday 11:30 am-1:00 pm
*Food Distribution to Families Each 3rd Saturday 12:00 pm-2:00 pm
his organization provides a take-out hot meal on Wednesdays through a program called Manna from Heaven. They also distribute food to families every 3rd Saturday through a program called Bountiful Blessings. Although every 3rd Saturday is the primary food distribution day, there is a food pantry available for families in need of food services at any time. If needed, the center would pull food from their pantry/fridge to package a to-go box for the family.
Eligibility - all ages, minors MUST be accompanied by an adult to receive these services
Costs - None
Steps
Community Programming - Other services are available to patrons including counseling, support groups, referrals, clothing closet, and back-to-school donations from 11:00 a.m. until 2:00 p.m. Check the website for details!
Eligibility - all ages, minors MUST be accompanied by an adult to receive these services
Costs - None
Steps
- Drop in at the center on the days and times listed above
- Pickup meals are available or can be delivered to those meeting specified criteria.
Community Programming - Other services are available to patrons including counseling, support groups, referrals, clothing closet, and back-to-school donations from 11:00 a.m. until 2:00 p.m. Check the website for details!
ADDRESS1517 Ralph David Abernathy Blvd SW Atlanta, GA 30310
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INFO404-274-1810
https://www.abrahamshouseinc.com/programs |
Feeding Georgia Families - Food
*Pantry Mondays 5:00 pm-7:00 pm
*Grab N Go Market Tues-Sunday All day while supplies last
This organization offers a drive-up/walk-up food pantry on Mondays and a Grab N Go Market on Tuesdays through Sundays. They specialize in providing vegan, plant-based, vegetarian, gluten-free, lactose-free, sugar-free, and top 8 allergen-free foods when supplies allow. There is something for everyone!
Eligibility - all ages (check steps below)
Costs - None
Steps
Community Programming - This organization has events like a clothing closet, back-to-school giveaway, and job readiness workshops that they post under the programs >> social services tab on their website. Check the website for more details!
Eligibility - all ages (check steps below)
Costs - None
Steps
- This service is open to all ages — However, if you are under 18 years old let them know that you are with ChopArt and you’ll receive groceries
- *FACE MASK IS REQUIRED*
- *Hours are subject to change because of the season. Call to confirm they’re open.*
- Registration is recommended on the website, but not required
- No documents are required to receive this service.
Community Programming - This organization has events like a clothing closet, back-to-school giveaway, and job readiness workshops that they post under the programs >> social services tab on their website. Check the website for more details!
ADDRESS2514 W Point Ave, Atlanta, GA 30337
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Lost n Found Youth - Food
Mon-Fri 10:00 am-6:00 pm
This agency provides hot food service and grab-and-go meals. The hot food usually includes foods like chicken, tofu, beans, rice, packaged sandwiches, etc. The grab-and-go bags usually include breakfast foods like fruits, boxed cereal, milk, muffins, etc.
Eligibility - ages 18-25
Costs - None
Steps
Additional Services - This agency provides several other services such as counseling, referrals, hygiene supplies, showers, washers and dryers (to do laundry), etc. Call for more details!
Eligibility - ages 18-25
Costs - None
Steps
- Drop in at the center from 10:00 am-6:00 pm for breakfast, lunch, and dinner.
- Let them know any food allergies or dietary restrictions you may have.
Additional Services - This agency provides several other services such as counseling, referrals, hygiene supplies, showers, washers and dryers (to do laundry), etc. Call for more details!
ADDRESS2585 Chantilly Dr. NE Atlanta, GA 30324
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INFO678-856-7824
https://www.lnfy.org/get-help |
SafeHouse Outreach - Food
*Dinner nightly starting at 5:30 pm
This agency provides a nightly dinner. Worship services, wisdom teachings, live music, game nights, and other events typically accompany the meal.
Eligibility - all ages are welcome
Costs - None
Steps
Additional Services - This agency provides hygiene kits and blankets, ID services, and family reunification services.
Eligibility - all ages are welcome
Costs - None
Steps
- Arrive at the center promptly at 5:30 pm
- Provide your name to the person signing people in.
- No requirements, but masks are provided if individuals want to wear one.
Additional Services - This agency provides hygiene kits and blankets, ID services, and family reunification services.
ADDRESS89 Ellis Street NE Atlanta, GA 30303
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INFO404-523-2221 (press 2 when prompted)
https://www.safehouseoutreach.org/what-we-do/impact |
Warren Memorial United Methodist Church - Food
*Grab Bag Every 2nd and 4th Saturday 12:00 pm-1:00 pm
This organization seasonally provides to-go bags of food items and hygiene products every 2nd and 4th Saturday of the month. They are currently under construction so are not providing this service. However, they will resume as soon as the construction is finished.
Eligibility - all ages are welcome
Costs - None
Steps
Community Programming - Some other programming is provided here such as virtual bible study, virtual children’s Sunday school, enrichment opportunities, etc. Check the website for details!
Eligibility - all ages are welcome
Costs - None
Steps
- The grab bags are available on a first-come-first-serve basis.
- If a minor comes alone, they can receive this service.
- Masks are encouraged and provided.
Community Programming - Some other programming is provided here such as virtual bible study, virtual children’s Sunday school, enrichment opportunities, etc. Check the website for details!
ADDRESS181 Joseph E. Lowery Blvd., S.W. Atlanta, GA 30314
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INFO |
Lost n Found Youth - Clothing
*Youth Center 10:00 am-6:00 pm Mon-Fri |678-856-7824 (dial 200 for Youth Center when prompted)
*Thrift Store Mon-Sat 10:00 am-6:00 pm & Sun 10:00 am-4:00 pm |404-989-2977 https://www.lnfy.org/get-help
This agency provides clothing vouchers to shop for necessary clothing items in their Thrift Store.
Eligibility - - ages 18-25
Costs - None
Steps
Timeline - Getting a voucher can happen the same day but making an appointment could take longer, depending on the case manager.
Additional Services - This agency provides several other services such as counseling, referrals, hygiene supplies, showers, washers and dryers (to do laundry), etc. Call for more details!
Eligibility - - ages 18-25
Costs - None
Steps
- Visit the Youth Center during open hours.
- If a case manager is available, you’ll be able to make an appointment with the community engagement center.
- Based on your needs, the case manager will compose an itemized list for you and will send this, along with a voucher, to the community engagement center for use in the Thrift Store
Timeline - Getting a voucher can happen the same day but making an appointment could take longer, depending on the case manager.
Additional Services - This agency provides several other services such as counseling, referrals, hygiene supplies, showers, washers and dryers (to do laundry), etc. Call for more details!
ADDRESS2585 Chantilly Dr. NE Atlanta, GA 30324
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INFO404-989-2977
https://www.lnfy.org/get-help |
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Infant & Childcare |
The Atlanta Children’s Shelter
Mon-Fri 7:00 am-6:00 pm
The Atlanta Children’s Shelter provides a total family service model exclusively to homeless families with young children under the age of 5. Prior to official enrollment into Atlanta Children’s Shelter, families must be staying in a homeless shelter at the time of intake with a child between the ages of 6 weeks – 5 years. School-age children are ineligible
Eligibility - Families interested in enrolling with the Atlanta Children’s Shelter can call and ask to speak to the Case Manager to schedule an intake. They can confirm eligibility from there.
Costs - None
Steps
Timeline - For some classrooms, the wait can be months. But if the center has immediate openings and the parent gets all enrollment items turned in quickly, the enrollment process can be done in 1-2 weeks.
Additional Services - This center provides several social services such as case management, support group, workshops, medical services, an employment program, and more. Visit the website for more details!
Eligibility - Families interested in enrolling with the Atlanta Children’s Shelter can call and ask to speak to the Case Manager to schedule an intake. They can confirm eligibility from there.
Costs - None
Steps
- Please call or email Mary Busby and/or fill out the waitlist form here. Once completed, email the waitlist form to Mary. There is currently a waitlist in all of their classrooms. DO NOT visit the center for a walk-in.
- There is an application process. Once a spot is going to be open in a classroom, Mary Busby will reach out to the family about scheduling an interview. From there, the family must be accepted into the program in order to begin.
Timeline - For some classrooms, the wait can be months. But if the center has immediate openings and the parent gets all enrollment items turned in quickly, the enrollment process can be done in 1-2 weeks.
Additional Services - This center provides several social services such as case management, support group, workshops, medical services, an employment program, and more. Visit the website for more details!
ADDRESS607 Peachtree Street NE Atlanta, GA 30308
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INFO404- 892-3713 main
https://www.acsatl.org |
City of Refuge - Elementary Programming
Mon- Fri 8:00 am - 4:00 pm
City of Refuge provides two elementary programs. Feed My Lambs is a full-day childcare service for ages 6 weeks to 5 years. Kid City is an afterschool program and summer camp for children in Kindergarten through 5th grade.
Eligibility - Families interested in enrolling with the Atlanta Children’s Shelter can call and ask to speak to the Case Manager to schedule an intake. They can confirm eligibility from there.
Costs - None
Steps
Timeline - This depends on openings in their program and transportation for the child. Children in their housing program are their first priority.
Additional Services - City of Refuge also provides services for health and wellness, job training, and housing. Check the website for details
Additional options for free baby items
Here are additional resources that may be helpful for expecting mothers. Upon successful completion of the steps, the expecting mother can receive a welcome box for their baby that includes free sample items such as diapers, wipes, ointment and cream, bottles, etc.
Steps
○ Walmart Baby Registry Welcome Box
○ Target Welcome Kit
○ Walmart Welcome Box: https://tinyurl.com/ydwcjp7e
○ Target Welcome Kit: https://tinyurl.com/mry6e2hv
Eligibility - Families interested in enrolling with the Atlanta Children’s Shelter can call and ask to speak to the Case Manager to schedule an intake. They can confirm eligibility from there.
Costs - None
Steps
- Please directly contact Virginia Richburg via email for more information on how to proceed with accessing elementary programming services.
- Participants in the programs must fill out all registration/application paperwork before being accepted into the program.
- Some required documents include filling out the Georgia Division of Family & Children Services (DFCS) funding eligibility form and providing verification paperwork.
Timeline - This depends on openings in their program and transportation for the child. Children in their housing program are their first priority.
Additional Services - City of Refuge also provides services for health and wellness, job training, and housing. Check the website for details
Additional options for free baby items
Here are additional resources that may be helpful for expecting mothers. Upon successful completion of the steps, the expecting mother can receive a welcome box for their baby that includes free sample items such as diapers, wipes, ointment and cream, bottles, etc.
Steps
- Please visit the link below for brief, background information about each company’s process for receiving the baby welcome box: https://www.whattoexpect.com/baby-products/best-free-baby-samples/
- The website tells you the pros and cons of each company’s baby welcome box. I recommend reading about the following companies:
○ Walmart Baby Registry Welcome Box
○ Target Welcome Kit
- Once you have read the brief information from the website above, you can proceed with registering for these welcome boxes. You will need an internet connection to visit the following websites.
○ Walmart Welcome Box: https://tinyurl.com/ydwcjp7e
○ Target Welcome Kit: https://tinyurl.com/mry6e2hv
ADDRESS1300 Joseph E. Boone Blvd NW, Atlanta, GA 30314
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INFO404-874-2241
https://cityofrefugeatl.org/programs |
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Internet & Phones |
AT&T- Internet
Mon- Fri 8:00 am - 4:00 pm
AT&T provides low-cost and free (in some cases) internet service to households through its Access program. This service includes a free installation and in-home Wi-Fi. There is no annual contract nor a deposit necessary to receive this service.
Eligibility - Ages 18+ can apply. Other eligibility criteria are listed in the Steps below.
Costs - This may vary depending on your service provider. Each provider has its own idiosyncrasy. Their billing can range from 1-2 billing cycles, but should not exceed 2 billing cycles
Steps
Eligibility - Ages 18+ can apply. Other eligibility criteria are listed in the Steps below.
Costs - This may vary depending on your service provider. Each provider has its own idiosyncrasy. Their billing can range from 1-2 billing cycles, but should not exceed 2 billing cycles
Steps
- Visit the website to check eligibility. Access is available to households who participate in the following programs:
- ○ Supplemental Nutritional Access Program (SNAP)
- ○ National School Lunch Program
- ○ Medicaid ○ Supplemental Security Income (SSI)
- ○ Supplemental Nutrition Program for Women, Infants, and Children (WIC)
- ○ All households that qualify and enroll with AT&T for the Affordable Connectivity Program (ACP) will also qualify for the AT&T Access program.
- ○ Access is also available to households with income below 200% of federal poverty guidelines. View the table on the website (scroll to the bottom) for maximum household income based on the number of people who live in your household.
- Visit the website to get approved for the Affordable Connectivity Program and to apply for the Access program from AT&T.
- ○ If the applicant is utilizing a federal government program like those listed above, they will need to show proof of their benefit award letter from that program stating that they are qualified or approved. Additionally, the name on the benefit award letter must match the name on the application. The benefit award letter must also state when the benefit starts and ends
- ○ Any of the identifying documents MUST match the name of the person on the application.
- ○ An individual completes this application. If the applicant doesn’t qualify for the benefit, but they have someone in their household who does qualify, they would apply with their benefit-qualifying person.
INFO
833- 511-0311 | Call for inquiries about Access from AT&T and the Affordable Connectivity program.
https://www.att.com/internet/access/
https://www.att.com/internet/access/
Xfinity - Internet
Xfinity participates in the Affordable Connectivity Program (ACP), which provides eligible households a credit of up to $30/month towards your Internet and mobile services. Both new and existing customers can apply this credit towards Xfinity Internet, Internet Essentials, and Xfinity Mobile services.
Eligibility - Ages 18+ can apply. Other eligibility criteria are listed in the Steps below.
Costs - For the Internet Essentials program, it’s $9.95 plus taxes per month (No contract, no cancellations fee, and no monthly rental fee for equipment).
*If you get approved for the Affordable Connectivity Program, you can get a discount on the price of Internet Essentials or you may qualify to get this service for free.
Steps
Eligibility - Ages 18+ can apply. Other eligibility criteria are listed in the Steps below.
Costs - For the Internet Essentials program, it’s $9.95 plus taxes per month (No contract, no cancellations fee, and no monthly rental fee for equipment).
*If you get approved for the Affordable Connectivity Program, you can get a discount on the price of Internet Essentials or you may qualify to get this service for free.
Steps
- Visit the website to check eligibility. To qualify, a member of your household must meet the criteria. They should qualify for a government assistance program like:
- ○ Medicaid
- ○ Supplemental Nutritional Access Program (SNAP)
- ○ Public housing assistance
- ○ Supplemental Security Income (SSI)
- ○ National Lunch Program
- ○ Supplemental Nutrition Program for Women, Infants, and Children (WIC)
- ○ Check your eligibility requirements by following the “Check eligibility now” prompt on the website
- To apply for the Affordable Connectivity Program (ACP) benefit, follow the steps listed on their website. How you proceed with the application process depends on your answer to either of these three choices:
- ○ I am an Xfinity Internet of Internet Essentials customer
- ○ I am an Xfinity Internet Prepaid customer
- ○ I am an Xfinity Mobile customer but do not have Xfinity internet.
- If you have both Xfinity Internet and Xfinity Mobile services, the ACP benefit will first be applied to the Internet portion of your bill. Any remaining ACP benefit will be applied to your Xfinity Mobile services.
- If you are a non-Xfinity customer, you would need to clarify this on your application or over the phone to ensure that this service is available in your area
INFO
EnTouch Wireless - Internet & Phone or SIM Card
866-488-8719
The Georgia Lifeline program is part of the national program that helps people on low incomes get free phone service. The Affordable Connectivity Program (ACP) is a government benefit program that provides discounts on monthly broadband Internet access services. Eligible consumers can receive upgraded plans that include additional free data every month! The enTouch Wireless Lifeline and ACP plan now offer FREE UNLIMITED Talk & Text + 10GB Data!*
Eligibility - ages 18+ can apply. Other eligibility criteria are listed in the Steps below
Costs - No cost to apply. A free phone and sim card will be received upon successfully completing an application and receiving approval.
Steps
Timeline - After applying, it takes about 1-3 business weeks to receive the device.
Additional Services - To contact enTouch Wireless Customer Support once you receive a GA Lifeline phone, dial 611 on your Lifeline phone (assistance available Monday – Friday: 11 am – 11 pm Eastern Standard Time)
Eligibility - ages 18+ can apply. Other eligibility criteria are listed in the Steps below
Costs - No cost to apply. A free phone and sim card will be received upon successfully completing an application and receiving approval.
Steps
- ● Visit the website to check eligibility. You may qualify for Lifeline if you receive assistance from:
- ○ SNAP / Food Stamps
- ○ Medicaid
- ○ Supplemental Security Income (SSI)
- ○ Other government programs
- ○ You may also qualify if your total household income meets these Federal Poverty Guidelines. (click link)
- Visit the website to apply
- ○ You can either enroll in the GA Lifeline and Affordable Connectivity programs to receive phone and internet services. *This bundle is only available for a limited time!*
- ○ Or you can enroll in just the GA Lifeline program to receive a free SIM card only, and no phone.
- ○ On the application, you will need to show proof of receiving government assistance from the programs listed above or any other government assistance programs.
- Visit mobile tents to apply.
- ○ EnTouch Wireless tents can mostly be found in or near Walmart locations
- ○ Agents are available for help with the application process and are located under these mobile tents.
Timeline - After applying, it takes about 1-3 business weeks to receive the device.
Additional Services - To contact enTouch Wireless Customer Support once you receive a GA Lifeline phone, dial 611 on your Lifeline phone (assistance available Monday – Friday: 11 am – 11 pm Eastern Standard Time)
INFO
Hotspot Access - Xfinity
Using the website above, learn how to install the Xfinity WiFi Hotspots app for Android or Apple devices. The app will help you install the Xfinity WiFi secure profile enabling your device to automatically connect to secure (XFINITY) Xfinity WiFi networks.
Eligibility - Anyone that already has Xfinity as a provider is able to download the Xfinity Wifi Hotspots App.
Costs - None
Steps
Additional Services - To contact enTouch Wireless Customer Support once you receive a GA Lifeline phone, dial 611 on your Lifeline phone (assistance available Monday – Friday: 11 am – 11 pm Eastern Standard Time)
Eligibility - Anyone that already has Xfinity as a provider is able to download the Xfinity Wifi Hotspots App.
Costs - None
Steps
- Follow the steps on the website to get connected!
- Make sure you have your Xfinity ID and password on hand.
- Enables your device operating system to connect to the secure Xfinity WiFi network (XFINITY) by installing the Xfinity WiFi secure profile.
- Provides a secure, encrypted connection to genuine Xfinity WiFi Hotspots wherever they are available around town. (from website)
Additional Services - To contact enTouch Wireless Customer Support once you receive a GA Lifeline phone, dial 611 on your Lifeline phone (assistance available Monday – Friday: 11 am – 11 pm Eastern Standard Time)
INFO
Wifi Access - Comeback App
This app includes several features to help you find access to a plethora of resources and services in your area
Eligibility - Have a device that can connect to the internet.
Costs - The app is free to download.
Steps
Additional Services - To contact enTouch Wireless Customer Support once you receive a GA Lifeline phone, dial 611 on your Lifeline phone (assistance available Monday – Friday: 11 am – 11 pm Eastern Standard Time)
Eligibility - Have a device that can connect to the internet.
Costs - The app is free to download.
Steps
- Once you download the app and enter your information, scroll down and click the Wifi tab on the homepage.
- This will list any public locations where you can connect to wifi.
- Enables your device operating system to connect to the secure Xfinity WiFi network (XFINITY) by installing the Xfinity WiFi secure profile.
- Provides a secure, encrypted connection to genuine Xfinity WiFi Hotspots wherever they are available around town. (from website)
Additional Services - To contact enTouch Wireless Customer Support once you receive a GA Lifeline phone, dial 611 on your Lifeline phone (assistance available Monday – Friday: 11 am – 11 pm Eastern Standard Time)
INFO
This app is available for download on Google Play and the Apple App Store.
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Medical Services |
Grady Trauma Project - Resource
Steps
- Please visit the link below to connect to the Grady Trauma Project website: https://www.gradytraumaproject.com
- Click on the tab titled “Medical”
- You’ll be taken to a page that’s titled “Medical and Health Services”. Click on the subtitle “Clinics and Health Centers” to explore medical services in Atlanta.
- Please visit each center’s website for additional details on how to proceed and access their services. Some services may not be available to minors. Make sure to contact the centers by phone or email if needed!
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Rent/Utility Assistance Programs |
Georgia Rental Assistance Program
If you're a Georgia renter who has fallen behind on rent payments as of March 13, 2020, you may qualify for assistance. The Georgia Rental Assistance Program can provide up to 18 months of rental and utility assistance, paid directly to participating landlords and service providers on behalf of tenants. (from website)
Eligibility - No costs to apply to this program.
Costs - No costs to apply to this program.
Steps
Timeline - Can vary case by case.
Eligibility - No costs to apply to this program.
Costs - No costs to apply to this program.
Steps
- ● Please visit the website via the link above.
- ● Applications can be submitted on the website.
- ● If you have any questions or need assistance with the application, please call or email the contact information listed above.
Timeline - Can vary case by case.
INFO
833-827-7368 https://georgiarentalassistance.ga.gov
Email rentalassistance@dca.ga.gov for questions and assistance with the application
Email rentalassistance@dca.ga.gov for questions and assistance with the application
Midtown Assistance Center - Eviction Prevention Program
Mon-Fri 10:00 am-12:00 pm
This center offers assistance for protection against eviction. They do not assist with move-in rent or deposits.
Eligibility - ages 18+
Costs - None
Steps
Timeline - Varies based on the service and the promptness of the documents and forms being filled out. It can take anywhere from a day to one week.
Additional Services - This agency also assists with, Food/groceries (limited to zip codes), MARTA cards for employment, New Worker Support (required clothes/shoes for jobs), and hygiene kits. Call for more information
Eligibility - ages 18+
Costs - None
Steps
- Please make an appointment via the online form on their website, or call the center Mon-Fri from 10:00 am -12:00 noon. DO NOT visit the center for a walk-in.
- In-person appointments are currently being scheduled for Tues-Thurs from 11:00 am-1:00 pm.
- Please visit the website at the link above for a full list of guidelines to receive assistance and for the documents you may need to show proof of.
Timeline - Varies based on the service and the promptness of the documents and forms being filled out. It can take anywhere from a day to one week.
Additional Services - This agency also assists with, Food/groceries (limited to zip codes), MARTA cards for employment, New Worker Support (required clothes/shoes for jobs), and hygiene kits. Call for more information
Address613 Spring St NW, Atlanta, GA 30308
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INFO404-681-0470 main | 404-681-5777 assistance line https://midtownassistancecenter.org/need-assistance/
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Job Resources |
City of Refuge
Mon- Fri 8:00 am - 4:00 pm
City of Refuge offers job training courses that teach individuals crucial skills and prepare them for earning jobs in the near future. They offer 6 unique programs centered around automotive technology, banking, culinary, and information technology.
Eligibility - ages 17+ *The program is open to minors ages 17+ as long as you are not in school.
Costs- The job training programs are funded by Scholarship and Workforce Innovation and Opportunity Act (WIOA)
Steps
Timeline - After applying, you can begin the course depending on when the course is scheduled to begin. The start date varies for each course.
Additional Services - City of Refuge also provides services for health and wellness, housing, and youth development.
Eligibility - ages 17+ *The program is open to minors ages 17+ as long as you are not in school.
Costs- The job training programs are funded by Scholarship and Workforce Innovation and Opportunity Act (WIOA)
Steps
- Visit the website to find a list of available job training courses and apply.
- Each training may require different documents that you will need to show proof of.
Timeline - After applying, you can begin the course depending on when the course is scheduled to begin. The start date varies for each course.
Additional Services - City of Refuge also provides services for health and wellness, housing, and youth development.
Address1300 Joseph E. Boone Blvd NW, Atlanta, GA 30314
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INFO404-874-2241
https://cityofrefugeatl.org/job-training |
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Tutoring & GED Assistance |
Lost n Found Youth
*Youth Center 10:00 am-6:00 pm Mon-Fri
*Drop-In Hours 10:00 am-4:00 pm Mon-Fri
This agency will assign you a case manager that will help you navigate through the college application process. They also provide resources for GED tutoring and assistance.
Eligibility - ages 18-25
Costs- None
Steps
Timeline - Varies case by case.
Additional Services - This agency provides several other services such as counseling, referrals, hygiene supplies, showers, washers and dryers (to do laundry), etc. Call for more details!
Eligibility - ages 18-25
Costs- None
Steps
- Visit the center during the drop-in hours listed above.
- Bring your ID, birth certificate, and social security card. If you do not have any of these items, they can help you obtain them if needed.
- You will register with the drop-in center and will be assigned a case manager.
- You'll be sent a link to schedule an hour-long appointment with the case manager you are assigned, to assess your needs and determine your next steps.
Timeline - Varies case by case.
Additional Services - This agency provides several other services such as counseling, referrals, hygiene supplies, showers, washers and dryers (to do laundry), etc. Call for more details!
Address2585 Chantilly Dr. NE Atlanta, GA 30324
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INFOhttps://www.lnfy.org/get-help
678-856-7824 (dial 200 for Youth Center when prompted) |
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Substance Use & Counseling |
Ascensa Health
Mon-Fri 8:00 am-4:00 pm
Ascensa Health offers a range of programs to single individuals and women with children who are seeking care for substance use and mental health. Please read the attached program overview for a brief description of all of the programs that Ascensa Health offers. Knowledge of the programs will help you understand the following information and proceed with the next steps!
Eligibility - You MUST be 18+ to enroll in any of these programs. Minors can join a mother who is enrolling in the Family Care Center (specific requirements apply-- revisit the program overview here for details).
Costs
Steps
Additional Services - Residential clients have access to employment and health services through Ascensa Health. Please call the center or visit the website for more details!
Eligibility - You MUST be 18+ to enroll in any of these programs. Minors can join a mother who is enrolling in the Family Care Center (specific requirements apply-- revisit the program overview here for details).
Costs
- The Detox Program is free and based on a first-come-first-serve basis
- For Residential Programs: If the client receives any financial assistance, they would have to pay rent at Ascensa Health on a sliding scale. The max amount a client would pay is $480 per month.
- For Family Care Center: The client would pay rent at Ascensa Health. The money paid for rent would be returned to them once they leave the program
- Some of the programs require clients to put money into a savings account as they are participating in the program.
Steps
- To enroll in residential and outpatient* programs, the client will need to fill out the client intake form here and send it back to the admissions team. *Outpatient programs are currently on pause.
- From here, the admissions team looks over the completed intake form and will determine if the client needs to provide any further medical or health forms.
- The client will then wait for a bed to open up. There is currently a waitlist for beds, but spots can open up at any time.
- The duration of the residential programs is anywhere from 6 months to 1 year. Clients will attend AA meetings, and NA meetings, and will get a sponsor. Typically, the center likes to schedule appointments for residential admission, as they like to ensure that a bed is available first.
- The duration of the outpatient program is 12 weeks. Clients in the outpatient program can not test positive for anything when they first come in. Throughout the outpatient program, clients will be randomly drug tested. Outpatient services are provided Mon-Fri from 8:30 am-12:30 pm. These clients need to have stable housing outside of the program. They can also have stable employment, as long as it falls outside of the program’s hours.
Additional Services - Residential clients have access to employment and health services through Ascensa Health. Please call the center or visit the website for more details!
Address139 Renaissance Pkwy NE, Atlanta, GA 30308
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INFOFor Referral or Admission, please call 404- 249-6272
For Medication Assisted Treatment (MAT), please call 404-534-2192 https://ascensahealth.org | Program Overview Form | Client Intake Form |
Lost n Found Youth
*Youth Center 10:00 am-6:00 pm Mon-Fri
*Drop-In Hours 10:00 am-4:00 pm Mon-Fri
This agency provides referrals for counseling services at their partner agencies like
Chris 180 and the Georgia Department of Behavioral Health and Developmental
Disabilities (DBHDD).
Eligibility - ages 18-25
Cost - There should be no costs for a referral to Chris 180 if you are homeless and not working. If you are referred to DBHDD, you may need to provide your insurance information to cover costs.
Steps
Additional Services - This center also provides referrals to HIV/STD testing, health, and dental services. Call or visit the center for more details!
Chris 180 and the Georgia Department of Behavioral Health and Developmental
Disabilities (DBHDD).
Eligibility - ages 18-25
Cost - There should be no costs for a referral to Chris 180 if you are homeless and not working. If you are referred to DBHDD, you may need to provide your insurance information to cover costs.
Steps
- Visit Lost n Found Youth Center during the drop-in hours listed above.
- Once you register with the drop-in center you might be referred to Chris 180 for a behavioral health assessment which is usually free with a homeless verification letter. If you don’t have a homeless verification letter, you can fill one out at Lost n Found Youth’s center.
- From here, you’ll be taken through the next steps to meet your needs and receive counseling.
- Timeline - Varies depending on how available the services are at the referral programs. Lost n Found Youth tries to expedite the process as best as they can from their end.
Additional Services - This center also provides referrals to HIV/STD testing, health, and dental services. Call or visit the center for more details!
Address2585 Chantilly Dr. NE Atlanta, GA 30324
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INFO678-856-7824 (dial 200 for Youth Center when prompted)
https://www.lnfy.org/get-help |
Rehab & Domestic Violence Centers - Comeback App
This app includes several features to help you find access to a plethora of resources and services in your area.
Eligibility - Have a device that can connect to the internet
Cost -- The app is free to download.
Steps
Eligibility - Have a device that can connect to the internet
Cost -- The app is free to download.
Steps
- Once you download the app and enter your information, scroll down and click the tabs titled “Rehab Centers” and “DV Shelters” on the homepage.
- This will list any locations where you can find assistance with these services
- Some services may not be available to minors. Make sure to contact the centers by phone or email if needed!
INFO
This app is available for download on Google Play and the Apple App Store.
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Criminal Justice & Supportive Services |
Atlanta Victim Assistance
Mon-Fri 7:30 am-4:00 pm
Atlanta Victim Assistance advocates for and provides services to victims of crimes. This organization works alongside the Atlanta Police Department (APD) to retrieve reports made about domestic violence, homicide, identity theft, child abuse, etc and communicates with victims to ensure their needs are met, as it relates to the criminal justice process.
Eligibility - Eligibility for these services depends on who is listed in the reports received from the Atlanta Police Department. If a minor is listed on the report, they will get assistance with these services.
Cost - None
Steps
Timeline - Varies case by case.
Eligibility - Eligibility for these services depends on who is listed in the reports received from the Atlanta Police Department. If a minor is listed on the report, they will get assistance with these services.
Cost - None
Steps
- To report a crime:
- Normally, clients can walk into the Municipal Court of Atlanta and visit the 4th floor for assistance from Atlanta Victim Assistance during hours of operation (location and hours listed above).
- Clients can also report to a victim advocate located in the Atlanta Police Department until 8:00 pm (location listed above).
- You will need proof of identification to make a police report.
- Once Atlanta Victim Assistance receives the reports from the Atlanta Police Department, they make first contact with the victim to make sure they are okay. From there on, they make sure to address any needs the victim may have such as housing, food, counseling, etc. They will refer the victim to partner agencies to help them retrieve these services.
- This process might look different for law enforcement-based advocates. The law enforcement would reach out to the victim first with investigators/detectives and then Atlanta Victim Assistance (working alongside Atlanta Police Department) would reach out to the victim to make the initial contact with the victim.
- For court advocates, the court follows up with the victims, prosecutors, etc and then explains what may happen next in court. They will try to walk them through the next steps and resources they may need.
- Please contact Heidy Liahut if you have any specific questions or concerns. She is a court advocate for Atlanta Victim Assistance. You can call or leave a text, as she is in court most of the time.
Timeline - Varies case by case.
Address150 Garnett St SW, Atlanta, GA 30303
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INFO404-588-4740 help hotline
info@atlantava.org email https://atlantava.org website Atlanta Police Department | 215 Lakewood Way SW, Atlanta, GA 30315 |404-546-6900 |
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Arts Activities |
High Museum of Art
10:00 am-5:00 pm Tues-Sat | 12:00 noon-5:00 pm Sun
The High Museum offers arts programming for teens through Teen Art Afternoons and Teen Night. Upcoming events are happening in August, September, and October!
Eligibility - You may need to present an ID, school ID, or show proof of your age or school enrollment.
Cost - Teen Arts Afternoons are free of charge for teens. For Teen Night, you must purchase a ticket online for $5.
Steps
Eligibility - You may need to present an ID, school ID, or show proof of your age or school enrollment.
Cost - Teen Arts Afternoons are free of charge for teens. For Teen Night, you must purchase a ticket online for $5.
Steps
- Visit the website for a full list of upcoming teen programs with their dates and times and to purchase tickets for Teen Night
- Visit High Museum’s Teen Instagram page for updates about upcoming teen programming.
Address1280 Peachtree St NE Atlanta, GA 30309
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INFO404-733-4400 (24-hour recorded info) https://high.org/event_category/teen-programs/view/event/
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High Museum of Art
10:00 am-5:00 pm Tues-Sat | 12:00 noon-5:00 pm Sun
Alliance Theatre offers Teen Tickets to any of their performances (excluding productions with explicit content). There are upcoming shows in September, October, November, and December!
Eligibility - Ages 13-19. Students must have a valid/current student ID. If you do not have a student ID, you must be able to provide proof of age or school enrollment.
Cost - Tickets are $10.
Steps
Eligibility - Ages 13-19. Students must have a valid/current student ID. If you do not have a student ID, you must be able to provide proof of age or school enrollment.
Cost - Tickets are $10.
Steps
- Visit the website for a list of upcoming productions
- To purchase tickets, please visit the website above or call the box office at 404-733-5000. Tickets will be emailed to you.
Public Arts Events
- Piedmont Park Arts Festival | Aug 20-21, 2022
- Grant Park Summer Shade Festival | Aug 27-28, 2022
For a full list of Atlanta’s seasonal festivals open to the public, please visit:
https://discoveratlanta.com/events/festivals/
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Several Services in One Place |
Comeback App
Download the Comeback App on Google Play or the Apple App Store. This app includes several features to help you find access to a plethora of resources and services in your area. Some services may not be available to minors. Make sure to contact the centers by phone or email if needed!
Grady Trauma Project
This resource document was created in a project by Grady Memorial Hospital alongside Emory University School of Medicine. It includes information about different agencies and organizations in Atlanta that provide social services to marginalized populations. Some services may not be available to minors. Make sure to contact the centers by phone or email if needed!
Visit the website at this link: https://www.gradytraumaproject.com/resources
Visit the website at this link: https://www.gradytraumaproject.com/resources
National Safe Place
Safe Place provides free access to help, supportive services, and safe places to stay for youth in need. Visit the website and click on the tab at the top of the page titled “For Teens”. To find a safe place, enter your zip code on the website. If you prefer to speak with someone on the phone, you may call the National Runaway Safeline at 1-800-RUNAWAY (1-800-786-2929).
Visit the website at this link: https://www.nationalsafeplace.org
Visit the website at this link: https://www.nationalsafeplace.org
United Way Atlanta
This is a robust service that provides you with information on resources and services of any kind that agencies in Atlanta provide. They can be reached by dialing 211 on a cell phone. On their website, you can type in your zip code and click on the type of assistance you need. You can also download the 211 Atlanta United Way mobile app from the Google Play Store and Apple App Store.
Visit the website at this link: http://211online.unitedwayatlanta.org/search.aspx
Visit the website at this link: http://211online.unitedwayatlanta.org/search.aspx
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Supportive Hotlines |
